Capital BlueCross Aims to Connect Customers, Doctors with Live Video

Live video is poised to make doctor consultations a lot easier in the future.

And even in the very near future for many people with Capital BlueCross plans.

Starting next year, patients won’t have to wait — “you’ll be able to visit with a doctor by live, high-quality video right away, right from your home, with the click of a button.”

Telehealth will be available to customers enrolled in most Capital BlueCross health plans beginning Jan. 1, 2016. Using a computer, tablet or smartphone, the option will be especially convenient for customers when their doctor’s office is closed, when they are too sick or busy to attend an appointment in person, or when they are traveling out of town.

“Consumers value convenience more than ever before, and health care is no exception,” said Brooke Nordai, Capital BlueCross director of Product Innovation. “Connecting our customers with doctor visits by video is one more way we are changing health care for the better. Seeing a doctor will be as easy as signing on from a laptop or opening an app on your phone. More than just providing benefits, more than just paying claims, we are helping customers receive the care they need, when they need it, from wherever is most convenient for them.”

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