Doctors Failing to Inform Patients Online, Shows Survey

Doctors have no shortage of tools in their modern arsenals of medication, but the simplest of resources – technology – remains vastly underutilized when it comes to providing a critical component of healthcare: sharing information with patients.

According to the findings of a new survey by Vanguard Communications, few doctors meet patient info needs online.

Following a January 15 research report by Pew Research Center revealing that 35 percent of Americans use the Internet to figure out a medical condition, an independent survey by Vanguard Communications found that only one-third of physicians in three American cities offer direct website help to health care consumers trying to understand their symptoms.

The findings went on to show that:

  • 300 urology, orthopedic surgeons and obstetricians-gynecologists with “100-percent patient satisfaction” ratings (as ranked by users on from Boston, Denver and Portland, Ore. were chosen as the physician sample
  •  Seven out of ten: The rate of the studied physicians who were part of a website published by either a private practice or a hospital
  • 45 percent, 35 percent, 26 percent: OB/GYN doctors provided some patient-friendly online information 45 percent of the time, while orthopedic (35 percent) and urology (26 percent) specialists furnished less relevant information for consumers
  • 4 percent: The portion of physicians writing blogs on their websites to update patients on research and trends that could affect their health

The team at Vanguardd published a comprehensive slate of data culled from the survey. To learn more, click here.


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