eConsult Technology Joins the Ranks of Mainstream Telehealth Models

Safety Net Connect, a leading provider of innovative web-based healthcare technology for organizations assisting underserved populations, announced this week that “eConsult” (electronic consultation) technology – including SNC’s Converge platform, a next generation eConsult system – is gaining dynamic traction in the mainstream telehealth sector, as made evident by the overwhelming number of presentations addressing this transformative technology at last week’s CTN Telehealth Summit.

According to a provided media statement, summit discussions spanned a range of timely eConsult topics, including models of adoption, integration strategies, and success stories within a broad range of entities such as public health departments, integrated delivery networks (IDN), and Medicaid plans.

Panelists reported outcomes including specialist access within 1-2 days and over 60% of cases being resolved without the need for a face-to-face specialist visit.

“The eConsult approach is unique in its ability to enable ‘co-management’ between specialist and PCP,” said Dr. Dea, an administrator of the SNC eConsult system within Los Angeles County Department of Health Services (LADHS) and a gastroenterology specialist who utilizes the system to coordinate patient care with primary care physicians (PCPs). “eConsult technology can help provide the best care possible and has proven that this concept can be successful on a very large scale as shown by our experience.”

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