First Look: Ohio Living Home Health & Hospice Improves Patient Outcomes by Expanding Telehealth

MHW learned Tuesday that Ohio Living Home Health & Hospice, greater Toledo is leveraging technology to improve health outcomes for their patients with chronic diseases.

Telemonitoring is booming as healthcare agencies turn to simple technology to enhance the quality of care in the home and reduce overall healthcare costs for chronic disease management.

“Thanks in part to a generous grant from the Verizon Foundation, in November 2016, Ohio Living Home Health & Hospice partnered with Health Recovery Solutions (HRS), an innovative software company, to provide continuous care for patients with chronic diseases,” reads a company statement emailed to MHW.

Ohio Living Home Health & Hospice provides patients diagnosed with chronic obstructive pulmonary disease (COPD) and congestive heart failure (CHF) with HRS’ disease-specific software. The software is loaded onto tablets and paired with wireless devices that allow patients to take and track their vital signs including blood pressure, heart rate, and blood oxygen level on a daily basis. Patients also receive medication reminders, answer daily symptom and personal exercise surveys, and have the opportunity to view disease-specific educational videos.

Ohio Living Home Health & Hospice has seen great success with its patients on the telehealth program and has doubled its telehealth inventory in November 2017 to serve even more patients.

So how does it work?

A dedicated telehealth nurse monitors patient vital signs in real time, assesses the patient’s health and responds to any drastic changes that could put them at risk for a hospital admission or an emergency room visit. Through HRS’ software the telehealth nurse can communicate with the patient via text, phone, and video chat, all through the tablet. Similarly, the patient can contact the telehealth nurse through those same channels if they have any questions about their vital signs, plan of care, or simply for encouragement and support.

“A successful telehealth program empowers patients to manage their disease process,” said Wendy Price-Kiser, executive director of Ohio Living Home Health & Hospice, greater Toledo. “It holds them accountable and helps them better understand their disease as well as their care.”

Jarrett Bauer, CEO of HRS, adds “Ohio Living Home Health & Hospice has seen great results using our software and we are thrilled that they continue to grow their telehealth program.”

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