Franciscan Alliance Touts Milestone with Vocera Technology Deployment

On Friday, MHW learned that Vocera Communications, Inc. — a leader in clinical communication and workflow solutions — has a big announcement.

We’re told that Franciscan Alliance now has 15,000 care team members using Vocera solutions throughout its 14-hospital system and physician community.

Franciscan Alliance, which has more than 20,000 full- and part-time employees and a physician network of more than 650 providers, partnered with Vocera to deploy an enterprise-grade communication and collaboration platform.

We’re told that the solution enables secure text messaging, hands-free voice communication, bi-directional integration with the Epic EHR system, and interoperability with all the hospitals’ telephony, nurse call and physiologic monitoring systems.

Staying true to its mission of delivering care with joy and compassion, Franciscan Alliance is using intelligent communication technology from Vocera to help humanize the healthcare experience for patients, families and staff.

“We are using Vocera technology to improve the patient experience and unify our communication efforts across the system to make care team collaboration faster, easier, and more meaningful,” said Bill Laker, SVP of Information Services and CIO of Franciscan Alliance. “Our care teams are more in sync. Shortly after the technology deployment, we started seeing improvements in clinical workflows as a result of improved communication, allowing for much greater caregiver collaboration.”

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