Hospital Visits to be Quicker Thanks to New App, Technology

Acuity Link, a technology company that assists hospitals and medical transport providers through automation of non-emergency transport bookings, officially announced today the availability of their new cloud-based software.

According to a statement emailed to MHW, the software created by Acuity Link is a comprehensive discharge workflow tool allowing health care institutions to better manage discharges by innovating the process of booking non-emergency transportation.

This helps healthcare institutions to run more efficiently and dramatically improves patient experience, clinical outcome and bed utilization.

Many hospitals worldwide have increasingly struggled with patient discharge workflow and throughput process. This has been affected by higher demands in patient care, no tools to manage medical transportation providers and an outdated system for ordering non-emergency transport for patients.

“The process for ordering a non-emergency ambulance and discharging a patient has essentially been stuck in the 1970’s and was booked almost entirely by phone, until now,” said Alex Theoharidis, CEO of Acuity Link. “Prior to our software, hospital administrators and clinicians would need to pick up the phone, potentially call several non-emergency transport companies, and relay information that could easily be misunderstood or documented improperly, which required valuable and lengthy periods of time from clinicians and medical transportation dispatch personnel.”

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