One thing Penn Medicine is known for is their high standards. Although Penn Medicine’s readmission rate for congestive heart failure patients is less than half of the national average at 8% compared to 19.5%, Penn believed these numbers were still too high.
For this reason they decided to send patients with congestive heart failure home with tablets that are preloaded with HRS Patient Connect. This app is part of the Pending Care At Home Program, and is specifically designed to assist patients during their first 30 days after discharge.
According to Health IT Outcomes, the app includes guidance on everything from customize prescription needs, instructional videos, patient specific care plans, and general health and wellness tips.
Penn Medicine, then monitors their patient’s vital signs through app, as well as any other post-op concerns. This way, areas of opportunity can be identified sooner rather than later.
This pilot program was launched in 2013. In the last 12 months their readmission rates have dropped to an impressive 3.8%. However, in the last 6 months readmission for congestive heart failure within the first 30 days is zero.