MobileHelp Shares Results of New Healthcare Provider Survey

Ahead of the extended holiday weekend in the United States, MobileHelp — a leader in mobile Personal Emergency Response System (mPERS) and healthcare technology solutions — reported that nearly 30 percent of healthcare providers have implemented telehealth programs into their clinical operations.

This data point was part of the results of an “extensive survey of healthcare providers” conducted by the company.

We’re told that the survey also revealed that more than 85 percent of healthcare providers not currently using telehealth services see the clear benefit. Of those currently not using telehealth technology, nearly 25 percent reported they are looking to implement it within twelve months.

“We have found the results of our survey to be consistent with what our healthcare provider partners have shared with us: telehealth is a means to improve patient access and provider efficiency, especially as value-based care and reimbursement incentives provide a greater share of revenue,” said Chris A. Otto, SVP of the MobileHelp Healthcare Division. “Telehealth solutions are being used increasingly to provide the connection point between chronically ill patients and healthcare providers, and extend the care continuum beyond the traditional healthcare system.”

The survey also indicated that providers were looking to telehealth technology to provide additional, or supplementary, services. For example, nearly 65 percent of the respondents reported it would be of benefit to their patients to have a medical alert device combined with a telehealth solution.

The complete results of the MobileHelp survey are also discussed in a white paper and summary video available here.

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