In its inaugural use of remote patient monitoring, Reid Health is winning ‘overwhelming patient adoption.’
According to a statement emailed to mHealthWatch, The health system — which serves patients in west central Ohio and eastern Indiana — credits a 90 percent patient compliance rate to attentive onboarding by care coordinators and patient-friendly technology from Vivify Health, the pioneer and market leader of remote care via mobile devices.
Known as the health system “with a personal touch,” Reid Health has intentionally designed its continual care program to foster engagement and higher satisfaction among patients dealing with isolating chronic conditions that leave them vulnerable to gaps in care between clinical visits. The program continuously connects patients to their care teams and also equips them with self-reporting tools, on-demand education and more, all within the Vivify Pathways solution.
“Remote patient monitoring is essential for keeping patients healthier and out of the hospital, but the technology must be easy, even enjoyable for these patients to use. That’s why Vivify Health has been such an ideal partner for us. The company’s technology and knowledge have been integral in helping us successfully deliver responsive, continual care that is making our patients feel better and genuinely cared about,” said Billie Kester, Vice President of Continuum of Care at Reid Health.
With the continual care program launched just this past November, Reid Health is currently collecting benchmark data on reduced hospital readmission rates and increased medication adherence. Already evident is the patient compliance rate of 90 percent, plus significantly positive feedback from patients and their family members.
As one patient’s spouse stated in the provided media release, “I feel like I have a guardian angel over my wife now.”