Tag Archive | "communications"

University Health System Taps Spok for Improved Communications


University Health System Taps Spok for Improved CommunicationsSpok says that University Health System (UHS), a nationally recognized academic medical center and network of outpatient healthcare centers in San Antonio, Texas, is now working with them on a highly important matter.

UHS turned to Spok, selecting its enterprise suite of communication solutions to improve communications.

The Spok on-call scheduling, secure texting, critical test results management, and hospital call center solutions will allow the rapidly growing organization to increase staff efficiency and enhance secure communications. As part of the rollout, UHS plans to provide the Spok Mobile secure texting app to 1,600 physicians and residents.
Read the full story

Posted in Smartphones, TechnologyComments (0)

Knowing How to ‘Speak Doctor’ is Important for Population Health


Knowing How to 'Speak Doctor' is Important for Population HealthThe following is a guest contributed post from Dr. Anthony Oliva, national medical director at Nuance.

I’ve worked as a CMO at hospital systems for much of my career, and one thing that I’ve learned is the importance of knowing how to speak doctor. This means listening for clues one physician shares with another about a patient that are critical to their immediate assessment and delivery of patient care.  Physicians can communicate a lot of information very quickly, in very few words, and because other clinicians are trained to understand and to act quickly, the system worked… most of the time. Until recently. Now short written notes or verbal handoffs are a thing of the past and what is being conveyed about patients’ conditions may not be clear or may be buried in charts with note bloat, which is a real problem for money, patients, and predicting risks. Here are the three big problems you need to fix to get ready for population health:

Problem #1: Say what you mean

The way doctors speak is different than the coding language needed for billing and hospital payments. The impact is real, unrealized revenue for a hospital or health system when care is provided, but not documented by a physician in the EMR. The last place I worked realized $9 million of traditional revenue by fixing physician documentation up front, and Swedish Medical Center secured more than $18 million in appropriate reimbursement. Better translation of what doctors say up front through a Clinical Documentation Improvement (CDI) program brings predictable financial improvements.

Read the full story

Posted in HealthcareComments (0)

mPulse and Patient Engagement Systems Partner to Use Mobile Technology and Physician-Patient Engagement to Improve Outcomes and Reduce Costs


mPulse and Patient Engagement Systems Partner to Use Mobile Technology and Physician-Patient Engagement to Improve Outcomes and Reduce CostsmPulse, an industry leading Mobile Experience Management company formed to focus on the specific digital communications needs of the health and wellness marketplace, announced today a strategic partnership with Patient Engagement Systems (PES), a healthcare technology company which focuses on improving the identification and management of patients with chronic diseases.

Patient Engagement and Clinical Decisions Support technologies are proven to improve outcomes and reduce the costs for patients with chronic conditions. PES offers an automated technology for use by patients, providers and payers that is personalized, timely and generates actionable information designed to improve outcomes and reduced costs in patient admissions and ER visits in patients with chronic conditions such as diabetes, chronic kidney disease and others.

Read the full story

Posted in mHealth, TechnologyComments (0)

Wearable Technology Report Shows Spending will Grow from $9 billion in 2014 to $218 Billion in 2019


Wearable Technology Report Shows Spending will Grow from 9 billion in 2014 to 218 Billion in 2019It’s a win for wearables. New research suggests that global spending on wearable devices will surge from $9 billion in 2014 to reach $218 billion in 2019.

That’s huge.

The stats on the prospective future come from a new report from Research and Markets entitled “Wearable Technology in Industry Verticals 2014 – 2019.”

Read the full story

Posted in Wearable technologyComments (0)

Healthcare Industry Gaining New Resources for Proactive Communication Outreach


Healthcare Industry Gaining New Resources for Proactive Communication OutreachLate last week, mHealthWatch was briefed on a new partnership between Quintiles and Modern Marketing Concepts.

Together, the companies are launching a new marketing analytics platform that enables Quintiles to optimize sales and marketing efforts on behalf of its U.S. commercialization customers.

“Through this collaboration, Quintiles and MMC combine proprietary channel preference data with the innovative Next Action Marketing platform to create optimized physician communication strategies that align with their preferences and behaviors,” a statement provided to mHealthWatch reads.
Read the full story

Posted in mHealth, mHealth newsComments (0)

The Challenges of Engaging Consumers in Post-Health Reform Market


The Challenges of Engaging Consumers in Post-Health Reform MarketIDC Health Insights has just published an insightful new report, “Engaging Consumers in a Post-Health Reform Market,” which is designed to help payers “effectively reach and engage their various member populations segments.”

In a post-health reform environment, explains analyst Deanne Kasim, payers are now compelled to develop new strategies to obtain and maximize the attention, interest and loyalty of a new group of consumers from the individual policy marketplace.

“Successful and meaningful consumer engagement requires a holistic approach to the patient’s needs, including financial and behavioral needs,’ the report summary reads. “It requires a systems approach to the decisions facing the consumer in terms of what benefit services are purchased and how the entire insurance system is navigated.  And payers are beginning to adjust their health IT expenditures accordingly.
Read the full story

Posted in Affordable Care Act (ACA), HealthcareComments (0)


Advert