Tag Archive | "Joint Commission on Accreditation of Healthcare Organizations"

JCAHO Issues Ban on Physician Texting, Signifies Importance of Secure Mobile Communication Outside SMS


The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) recently issued a so-called “ban” on physician texting, saying it’s “not acceptable” for medical professionals to communicate patient information via SMS.

In dealing with sensitive medical information, physicians risk violating HIPAA regulations and other security standards by communicating with patients over SMS.  Such violations can be costly and can lead to other repercussions for both the physician and the healthcare organization(s) they represent.  The JCAHO recognized this risk and used it as the basis for its ban on physician texting.  While many in the industry are seeing this as a warning sign to stop mobile communication altogether, it’s actually a step in the right direction to push physicians and healthcare organizations to begin leveraging new-age, fully secure forms of mobile communication.

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Posted in Best Practices, RegulationComments (12)


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