Tag Archive | "sms"

SMS Technology Helping to Improve Patient Care and Retention


SMS Technology Helping to Improve Patient Care and RetentionCurrently, no-shows for scheduled medical care cost the healthcare industry over $150 billion each year. On top of that, there are always areas of opportunity when it comes to ongoing patient and physician communication. That’s where the latest offering in the healthcare space comes into play.

Meet the Bandwidth App Platform, which supports ProviderTech, a unique and separate mobile health platform. Healthcare professionals work with ProviderTech’s CareSMS platform in order to connect with patients via SMS messaging.

It can be used to perform functions such as sending a text message reminder of an upcoming appointment, but can also be used to do far more.

ProviderTech allows physicians to send personalized text messages to their patients, regarding everything from disease prevention, healthcare management, and alerts to any pertinent information—such as an outbreak in their local area. The text messages are two-way, meaning that the patient can respond directly if they have further questions or concerns.

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Vocera to Offer Free, Secure Text Messaging for Its U.S. Healthcare Customers


Vocera to Offer Free, Secure Text Messaging for Its U.S. Healthcare CustomersVocera wants to up the ante.

In a bid to be the provider of choice, the company has announced it will soon offer cloud-based secure texting at no cost to its 800-plus U.S. hospital customers.

“Vocera Secure Texting will connect seamlessly with Vocera Communication Systems installed in over 800 U.S. hospitals, enabling physicians to securely text care teams and improve care coordination, operational efficiencies, and patient experience,” said a company spokesman in a recent release.

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Urban Communities Prefer Text Messages for Survey


Urban Communities Prefer Text Messages for SurveyResults from a pilot study published last week by the researchers at the University of Michigan Medical School demonstrated that among low-income urban African-Americans in Detroit, “text messaging is not only acceptable and feasible but is the preferred method of collecting real-time survey data” over other methods of survey including paper, phone, internet, and in-person.

The survey used in the study consisted of 14 hypothetical medical scenarios – 10 questions reflected 10 leading reasons for urgent outpatient medical visits, 4 questions reflected extreme scenarios. For example, as a follow to, “You slipped in the bathroom, injured your back, it hurts to lie down and when you bend over or twist”, participants were asked to choose between visit emergency department or ask primary care doctor or do nothing. Four weeks after the paper survey was completed, identical questions were asked by text messages. These included two text message sent per day at different times of day for 6 weeks. Each question was sent six times: twice during regular hours (8 am-4 pm), twice during off hours (5 pm-7 am) and twice during the weekend. The participant’s response was followed by a question seeking a free text explanation for the choice made.

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SMS Reminders Improve Cervical Cancer Screening


SMS Reminders Improve Cervical Cancer ScreeningA new study has demonstrated that SMS based screening intervention in Korean American women significantly increased their knowledge of cervical cancer and cervical cancer screening as well as encouraged them to obtain pap test. Korean American women have one of the highest cervical cancer mortality rates in the United States and the lowest Pap test screening rates.

The study leveraged BJ Fogg’s Behavior Model to create three sequential elements in this SMS intervention – identify barriers, develop motivators, and provide triggers to effect a behavior change.

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SMS Service for Pregnant Women Launches in South Africa


SMS Service for Pregnant Women Launches in South AfricaA new mobile application, MomConnect, will allow all pregnant women in South Africa to sign up for a free SMS service which provides information and advice on pregnancy.

In addition, it can be used to notify the Department of Health about poor services at clinics.

According to a story at BizCommunity, the free program for pregnant mothers has been launched by the Department of Health, with funding from the U.S. government and Johnson & Johnson.

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Soon to be Required Text-to-911 Has Skeptics


Soon to be Required Text-to-911 Has SkepticsAs recently profiled by Fierce Mobile Healthcare, all wireless carriers and certain texting applications will be required to support text-to-911 functionality by the end of 2014, per the rules adopted by the Federal Communications Commission last week.

The rules state that if any call center requests text-to-911, providers will comply within six months. Wireless providers must send automatic reply messages instructing consumers to call 911 in areas without text-to-911 functionality.

The FCC says that 48 million Americans are deaf or hard of hearing and 7.5 million have speech disabilities, so this will give consumers more options for emergency outreach.

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Secure Text Messaging Could Save Hospitals a Fortune Annually


Secure Text Messaging Could Save Hospitals a Fortune AnnuallyFor hospitals, there’s huge savings to be secured in secure SMS.

Late last week, mHealthWatch was briefed on a new study that Imprivata recently published about the productivity and economic impact that inefficient provider-to-provider communication has in healthcare.

“Inefficient communication during critical clinical workflows such as patient admissions, emergency response team coordination and patient transfers costs the average U.S. hospital about $1.75 million annually,” reads the report summary shared.
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