TeleHealth Services, Healthwise to Deliver Evidence-Based Health Education Content

On Monday, mHealtHWatch learned that TeleHealth Services — a leading provider of interactive patient engagement solutions — has officially partnered with Healthwise to create an evidence-based patient education program for their healthcare clients.

We’re told that Healthwise’s award-winning patient education videos will be delivered through iCare Navigator, TeleHealth Services’ next generation interactive patient engagement solution. iCare Navigator was recently launched as the industry’s first enterprise-scale interactive patient engagement platform using an adaptive and empathetic virtual personal health coach.

This transformative approach to patient engagement, driven by an artificial intelligence engine, is designed to connect with patients in new ways and improve health, change behaviors and reduce readmissions and healthcare costs. The cloud-based system integrates with Electronic Medical Records (EMRs) and other clinical operations to drive quality improvements.

Through hospital in-room TVs, tablets and other mobile devices, patients remain engaged and are educated about their condition and treatment plan through the entire continuum of care from pre-admission, in-patient and post-acute care, to at home during recovery.

Research has shown that incorporating interactive video for patient education increases comprehension and retention up to 50 percent compared to conventional paper handouts that often are not read or easily understood, a provided release notes.

“Quality patient education content is vital to an effective health education program,” said Dan Nathan, president, TeleHealth Services. “The powerful combination of the next-generation iCare Navigator technology with Healthwise award-winning videos will help patients make better decisions about their care with support from family members. The iCare Navigator system also establishes a personal care network of family and friends to advocate and encourage adherence with the patient’s post-discharge care plan.”

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