Two New E-Books from mPulse Mobile Could Change the Way You Engage Healthcare Customers

Two New E-Books from mPulse Mobile Could Change the Way You Engage Healthcare CustomersMobile is changing the ways in which we do just about everything — from communicating to shopping to entertaining ourselves.

But one thing is destined to take a huge leap into mobile territory: healthcare. In the U.S. and around the globe, access to mobile is radically changing the entire health ecosphere.

Now mPulse Mobile, a healthcare-focused mobile engagement solutions provider, is out with two ground-shifting new ebooks. They encapsulate the best strategies from mPulse’s years of experience helping businesses reach, engage, and influence consumer behavior on mobile devices.

“Consumers are mobile…and healthcare companies should meet them where they are,” notes mPulse Mobile. “Our mobile best practices for healthcare providers and health plans will help improve engagement to drive improved outcomes and create administrative efficiencies.”

That’s the whole point: to do more and do it better — while reducing the overhead that contributes little to healthcare outcomes.

The company’s cloud-based intelligent mobile experience platform is not only HIPAA compliant, but provides pre-configured message workflows that tackle many typically expensive challenges like missed appointments, medication adherence, and disease management. Its collaborations with Pharma, Payers, Providers, and Population Health companies have been fruitful in the development of truly innovative engagement solutions.

The ebooks — “The Top Five Mobile Best Practices for Healthcare Patient Engagement” and “The Top Five Mobile Best Practices for Health Plan Member Engagement” — are clear, concise, must-read tutorials for anyone working in healthcare today.

“The Top Five Mobile Best Practices for Healthcare Patient Engagement” contains essential information for administrators, doctors, nurses, and the many others involved in the day-to-day management of patient healthcare. Its insights, including the fact that a mere 21 percent of patients are currently satisfied with communications from providers, have informed mPulse Mobile’s recommendations for five practices that improve the entire journey from initial contact to eventual outcomes. Mobile has opened the door to true engagement with patients if the right strategies are employed.

“The Top Five Mobile Best Practices for Health Plan Member Engagement” addresses the specific challenges experienced by healthcare plan professionals at every level. From plan enrollment and renewal to HEDIS and CMS Star rating and improvement to plan/benefit notifications and more, this ebook lays out documented strategies for better engagement with members, better healthcare outcomes, and better bottom line success.

These two new ebooks are designed for healthcare professionals who may not have time to read a novel — but who would like to hear about novel ideas in modern, mobile, medical communication and engagement.

For more details, click here.

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