The percentage of smartphone owners wanting heath care alerts or notifications on their mobile devices has reached a new all-time high.
A recently published global survey by FICO shows that 80 percent of people would like the option to use their smartphones to interact with health care providers.
The predictive analytics and decision management software company says these organizations include government and private insurers, hospitals, pharmacies, mail-order drug companies, third party administrators and clinics.
Also worth noting is that the survey revealed that 76 percent of people worldwide are “keen to be reminded of their medical appointments” and 69 percent would like to receive reminders to arrange appointments or to prompt them to take their medication.
“The way health care organizations communicate with people is changing, as individuals become more and more sophisticated about using information technology to make health-related decisions,” said Stuart Wells, FICO’s chief product and technology officer.
“People are especially interested in mobile services that can help them manage their personal health and shop for health care services,” Wells adds. “The leading health care providers are increasingly turning to mobile technologies to meet this demand, and to engage frequently and proactively with consumers.”