AI Platform for Patient Experience Holds Huge Potential, Says Industry Innovator

NarrativeDx, the artificial intelligence (AI) platform for patient experience, recently announced Series A funding led by LiveOak Venture Partners, Cultivation Capital and HealthX Ventures to sustain transformational growth in their next-generation AI and natural language processing technology.

“As a market leader in patient experience analytics, NarrativeDx provides health care providers and organizations with the most accurate, evidence-based and automated technology solution for analyzing and understanding patient feedback,” a provided company statement explains.

According to a 2016 study by Accenture, excellent patient experience increases hospital revenue by 50%. NarrativeDx achieves these outcomes by partnering with healthcare organizations, patient experience and informatics leaders, and consultancies to identify key issues across departments and providers based on patient comments.

These actionable insights inform human-centered solutions that improve care experiences, increase revenue, and boost referrals for a thriving healthcare system.

“We are using AI to improve healthcare experiences in a way that has never been done before,” said Kyle Robertson, Founder and Chief Executive Officer of NarrativeDx. “Our partners have been eager to leverage our technology to better understand their patients’ experiences. The demand we are seeing is phenomenal, and we are on track to increase our client base 10x in 2017.”

To learn more about NarrativeDx, click here.

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