Author Archives | michael

First Look: STARTEK Announces Partnership with TriageLogic

STARTEK, a powerhouse in business process outsourcing services, today announced a partnership with URAC accredited TriageLogic to expand its medical triage solutions and provider medical support services.

According to the official word on the matter, the partnership allows STARTEK to provide healthcare clients with an enhanced solution to evaluate and treat patients utilizing 24/7 medical triage based on the gold standard Schmitt-Thompson protocols by registered nurses.

TriageLogic’s secure, hosted solution is a repository for nursing protocols, physician/practice profiles and encounter documentation. The HIPAA-compliant software also provides clinics and hospitals with access to live patient logs and real-time patient updates with minimal integration.

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CareCloud Touts Cloud-Based, Pay-Per-Visit Telemedicine Solution

Today in Miami, CareCloud — the self-touted platform for high-performing medical groups — announced the launch of CareCloud Telemedicine.

The offering is billed as being a “fully integrated solution that includes built-in insurance eligibility checking and scheduling tools, a unique pay-per-visit pricing model, and one-click activation.”

Simplifying clinical workflows, this approach to telemedicine seamlessly connects the dots between efficient practice management and secure video visits documented within the EHR.

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Is Mobile Wayfinding The Hot New Thing for Patients?

Making your way in the word today takes everything you’ve got.

Wait, that’s the theme from Cheers.

Actually, however, it’s also the mantra of mobile-focused technology geniuses who realize that patients need help more often than not when it comes to finding the location of a new doctor or healthcare facility.

And some organizations are jumping on this emerging practice sooner than others. Case in point: Piedmont Healthcare, which now offers guests a mobile wayfinding platform providing step-by-step directions to any destination within Piedmont’s hospitals and related points of interest such as urgent care locations or doctors’ offices.

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First Look: Weight Loss Department at Lahey Hospital & Medical Center Launches Mobile App

On Monday, mHealthWatch learned that the new Zappix app (which is fully HIPAA compliant), now provides patients of Lahey’s Center for Medical Weight Loss who call from a smartphone with a visual call experience when scheduling an appointment, getting additional information, or speaking with a clinic specialist.

“By offering this app to our patients we take patient engagement to the next level and provide an improved patient experience,” said Amanda Powell, MD Director of Medical Weight Loss at Lahey Hospital & Medical Center. “Our patients will now have an alternative and convenient way to access the information and services they need to stay on track.”

According to the official word this morning, any contact with the Weight Loss Center made through the mobile app is much shorter than one made via a traditional voice call, is simple to use and offers additional Omni-Channel Support options that are not available during a standard voice call, such as filling in a form or watching a video.

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WellnessLiving Partners with Google

WellnessLiving, the all-in-one business management software focused on wellness businesses, has partnered with Google.

The partnership, we’re told, centers on “an exciting pilot that can help beauty and wellness businesses connect with Google users through a new acquisition channel.”

So how does it work?

Reserve with Google allows Google users to reserve a fitness class–and now beauty services–directly from Google Search or Maps. To make a reservation, users simply need to search the name of the studio or salon they’d like to visit on Google, and Reserve with Google automatically populates a direct booking link on the business’s Google listing, providing instant access.

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mHealth News: What You Need to Know

Here are some of the top stories in healthcare, telemedicine, and mobile health that we have been monitoring this past week.

GenieMD iVisit Reimagines Telemedicine
On Wednesday, GenieMD — a market leader in offering mobile health solutions to consumers — announced the availability of its Telemedicine Platform iVisitTM.

swyMed Steps Up to Deliver Hands-Free Telemedicine for Patients and Providers
It’s another pioneering effort from swyMed. The company announced today that as a Glass Partner, it is deploying its telemedicine solution on Glass Enterprise Edition to deliver hands-free, remote evaluations of patients from anywhere in real time.

GE Healthcare, Jefferson Health Launch Multi-Year Risk-Sharing Relationship
On Monday, MHW learned that GE Healthcare and Jefferson Health have announced an eight-year, shared-risk relationship that will help Jefferson strategically transform healthcare delivery in the Philadelphia region for the benefit of patients and their families.

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Virtual Care Helps Diet Doc Simplify Weight Loss

U.S. telemedicine weight loss company Diet Doc says it is making weight loss easier than ever through a new partnership.

MHW can confirm that the company has teamed up with healthcare technology company eVisit to cimplify the weight loss process.

Diet Doc says it has helped thousands of patients lose weight via doctor-supervised phone-based consultations that include diet planning and home prescription delivery.

eVisit’s online platform will add increased convenience to their existing remote-based patient/doctor meetings.

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