Tag Archive | "mPulse Mobile"

Docent Health Selects mPulse Mobile to Scale and Deepen Their Personalized Healthcare Journeys

On Thursday, the official word was handed down that mPulse Mobile, a leader in mobile health engagement solutions, and Docent Health, the industry powerhouse in helping health systems manage and grow customer relationships, have solidified a new partnership.

We’re told that Docent Health recognized the value of interactive and targeted text messaging as an effective method to maintain a trusted channel of communication with patients at scale and turned to mPulse to incorporate their innovative mobile engagement technology into their communication strategy to drive engagement, retention, and customer advocacy.

Docent Health leverages multiple messaging capabilities from mPulse Mobile. By using a combination of real-time conversations, pre-scripted communications and responses, and rules based messaging triggered by a wide range of use cases e.g. time, date, recurrence and consumer profile, Docent Health is able to get consumers the right information at the right time and develop strategic campaigns that support patient engagement and growth strategies.

Read the full story

Posted in Healthcare, mHealth newsComments (0)

Tailored and Interactive Text Messaging Improves Chronic Condition Medication Refill Adherence in Medicare Patients, New Study Shows

According to the findings of a new three month study, tailored and interactive text messaging are powerful tools when it comes to boosting chronic condition medication refill adherence in Medicare patients.

On Tuesday, mPulse Mobile — a Los Angeles-based mobile health engagement solutions company — announced the results of this first of its kind study conducted with Kaiser Permanente.

Per the data shared, the peer-reviewed study, recently published in JMIR mHealth and uHealth, found a 14 percent higher refill rate for those that received the text message intervention program.

Patient nonadherence affects 50% to 60% of chronically ill patients, and the cost of medication-related hospitalizations is $100 billion annually.

Read the full story

Posted in mHealth, mHealth newsComments (0)

mPulse Mobile Advances Personalized Messaging Through New Healthx Partnership

On Tuesday at the AHIP Consumer Experience & Digital Health Forum, Healthx, Inc. — a leader in cloud-based portal and digital engagement solutions for healthcare payers — and mPulse Mobile — the industry leader in mobile health engagement — announced a partnership to offer “personalized text messaging, email and IVR solutions through the Healthx member engagement platform.”

According to the formal announcement shared with MMW, using a series of member-focused text message workflows, Healthx platform users can drive adoption and utilization, lift quality scores, and create a personalized member experience, while decreasing call center costs to expand their reach to members – all pre-integrated with their Healthx portal and engagement solutions.

Read the full story

Posted in mHealth, mHealth newsComments (0)

mPulse Mobile Offers Support at No Charge to Healthcare Providers, Patients in the Wake of Hurricanes Harvey and Irma

In the aftermath of Harvey and in anticipation of Irma, there are many ways technology and mobile solutions across the digital health landscape can lend vital support and practical assistance to healthcare providers and patients alike.

People affected by these catastrophic hurricanes will spend countless weeks and months recovering and rebuilding. To lend its industry leading expertise and resources to that process, mPulse Mobile — a mobile technology provider that enables health care organizations to reach and engage patients to improve health and business outcome — is pledging its effort to reduce the impact of widespread disruption by helping healthcare organizations communicate with their consumers regardless of where their consumers currently are.

“When natural disasters like these occur, consumers with healthcare needs and appointments are often left in the dark about cancellations, rescheduling or the ability to move their appointment to another location due to the chaos caused by the hurricane,” the company says in a blog post. “For those already receiving care, it can be challenging for families and caretakers to track down to what facility their loved ones have been moved.”

Read the full story

Posted in mHealthComments (0)

mPulse Mobile Partners with Harvard Medical School on Texting Program for Medicaid Members

Could targeted and interactive text messages to Medicaid patients improve disease management and boost primary care visits?

That’s something Harvard researchers, in partnership with mPulse Mobile, plan to find out. Mobile health engagement leader mPulse Mobile just announced the new effort, which will be tackled in cooperation with researchers at the Department of Health Care Policy at Harvard Medical School (Harvard).

The research will start with implementation of two distinct programs.

“One program will evaluate whether interactive text messaging helps new members select and visit a primary care clinician soon after enrolling,” explained mPulse Mobile in a media release. “The second program hopes to activate members with chronic conditions, such as asthma, to enroll and engage in a disease management program.”

The initiative builds on a known medical fact: of all U.S. health problems, chronic diseases are among the most preventable. Since chronic disease management accounts for 86 percent of the nation’s total healthcare costs, improvements in engagement with the Medicaid population could pay big dividends.

Read the full story

Posted in mHealth, mHealth newsComments (0)

With mPulse Mobile Program, Poorly Prepared Patient Ratio Plummets

mPulse Mobile Proves a Magnet for Funding as Market Demand Swells for itsIn our final installment of mHealthWatch’s blog series based on the enlightening content and case studies presented in mPulse Mobile’s new Outcomes Report, we’re taking a look at the critically important issue of Patient Compliance.

As outpatient services providers know too well, poorly prepared patients cause 21 percent of “procedure no-goes.” In an effort to mitigate this surprisingly pervasive problem of inadequate surgery prep, a large, integrated health system went looking for a more effective solution for preparing patients for outpatient procedures.

The search in question led to the discovery of a solution offered by mPulse Mobile.

According to a recap of the results that followed, the integrated health system quickly realized a vast improvement over the former system utilized, which chiefly consisted of paper mailings and staff phone calls which were expensive and not consistently effective.

Read the full story

Posted in mHealth newsComments (0)

Improving Portal Adoption Possible with mPulse Mobile Solution

Improving Portal Adoption Possible with mPulse Mobile SolutionIn this week’s installment of mHealthWatch’s new blog series, we’re tackling the challenge of improving portal adoption.

Although 87 percent of patients now want electronic access to their health records, according to athenahealth’s research highlighted recently by Healthcare Information, the portal adoption rate in the U.S. is just 29%. As a result, it behooves Integrated Delivery Networks (IDNs) to seek new and effective ways to improve their portal adoption rates and increase their return on investments in procurement of engaged patients.

For this particular case study , we’re setting our sights on the experience of a large, multi-state IDN which invested significant resources into boosting portal adoption. This effort in question provided the foundation for a case study presented in mPulse Mobile’s new Outcomes Report.

Read the full story

Posted in Healthcare, mHealth, mHealth newsComments (0)